Infinity Gadgets FAQ

Ordering

• Q: How do I place an order?
  • A: Browse our selection of laptops and computers, add your desired items to your cart, and proceed to checkout. You will be prompted to create an account or checkout as a guest, enter your shipping information, and choose a payment method.
• Q: What payment methods do you accept?
  • A: We accept various payment methods including [list accepted methods, e.g., credit cards, debit cards, PayPal].
• Q: Can I cancel my order?
  • A: Yes, you can cancel your order as long as it hasn't shipped yet. Please contact us by email at [email protected] or by phone at [Phone Number] to request an order cancellation.

Shipping

• Q: How much does shipping cost?
  • A: Shipping costs are calculated at checkout based on the weight and size of your order and your chosen shipping method. We offer free shipping on orders over a certain amount (specify amount).
• Q: How long will it take to receive my order?
  • A: Shipping times vary depending on your location and the chosen shipping method. You will see estimated shipping times displayed during checkout.

Returns & Exchanges

• Q: What is your return policy?
  • A: We offer returns and exchanges on eligible items within [Number] days of purchase. Please see our full return policy [link to Return Policy] for details on eligible items, return procedures, and timelines.
• Q: How do I return an item?
  • A: To return an item, please contact us for a Return Merchandise Authorization (RMA) number before sending it back. See our return policy for details on how to initiate a return.

Products & Services

• Q: Do you offer any warranties on your products?
  • A: Many of our products come with manufacturer warranties. Please see the product description for specific warranty information.
• Q: Do you offer technical support for your products?
  • A: We offer basic technical support via email at [email protected]. For more advanced support, you may need to contact the manufacturer directly.

Account & Security

• Q: How do I create an account?
  • A: You can create an account during checkout or by visiting the "My Account" section of the website.
• Q: How do I update my account information?
  • A: You can log in to your account and update your information in the "My Account" section.

Website & Ordering

• Q: Do I need to create an account to place an order?
  • A: No, you can checkout as a guest without creating an account. However, creating an account allows you to save your shipping information and track your orders more easily.
• Q: What if I forget my password?
  • A: Click on the "Forgot Password" link on the login page and enter your email address. We will send you instructions on how to reset your password.

Still have questions?

If you can't find the answer to your question in our FAQ, please don't hesitate to contact us by email at [email protected] or by phone at [Phone Number].