Infinity Gadgets Privacy Policy

At Infinity Gadgets ("we," "us," or "our"), we are committed to protecting your privacy and ensuring that any personal information we collect from you is handled with care. This Privacy Policy explains what information we collect, why we collect it, and how we use, share, and protect that information. By using our website (the “Website”), you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

To provide a seamless shopping experience and enhance our services, we collect several types of information from you. The types of information we collect are:

Personal Information

When you create an account, place an order, or interact with us on the Website, you may provide personal details such as:

• Name: Your first and last name for account registration and order processing.
• Contact Information: Email address and phone number for order notifications, support, and marketing communications (if opted in).
• Address: Shipping and billing addresses to fulfill your orders.
• Payment Information: Payment card details or other payment methods. Note: Payment information is collected through secure third-party providers and not stored directly by us.

Order Information

When you make a purchase, we record information about the transaction, such as:

• Order Details: Information about the products you purchased, quantities, prices, and any discounts applied.
• Shipping Information: Chosen shipping methods and any tracking information associated with your order.

Usage Information

To improve our Website’s performance and better understand our customers’ needs, we collect data on how you use our Website:

• Browsing Activity: Pages viewed, products browsed, items added to cart, and searches performed.
• Interaction Data: Time spent on the Website, clicks, and other interactions.

Device Information

We gather data about the device you use to access our Website, which helps optimize performance for different users. This includes:

• Technical Details: IP address, browser type, operating system, and device model.
• Location Information: Approximate geographic location based on your IP address, used solely to enhance the user experience (e.g., language and currency settings).

2. How We Use Your Information

The information we collect serves multiple purposes, all aimed at providing a better experience for you:

Processing and Fulfilling Orders

• Order Management: We use your personal information to process and fulfill orders, including confirming transactions and delivering products.
• Customer Communication: Send order confirmations, shipping updates, and invoices related to your purchase.

Customer Support

• Inquiry Responses: Address any questions or concerns you may have regarding your order, account, or general inquiries.
• Feedback Processing: When you provide feedback on products or services, we may use this information to improve your experience and address your specific needs.

Marketing and Promotions

If you have opted to receive marketing communications, we use your information to:

• Send Newsletters and Updates: Share new product releases, special offers, and company updates.
• Targeted Offers: Provide personalized recommendations and promotions based on your browsing activity and purchase history. You may opt out at any time.

Website and Service Improvement

Your data helps us monitor and improve the functionality and performance of our Website:

• Data Analysis: Analyze usage patterns to optimize the Website’s layout, product offerings, and user experience.
• Testing and Debugging: Identify and resolve technical issues to ensure a smooth browsing experience.

Security and Legal Compliance

To safeguard our Website and users, we use your information for:

• Account Security: Monitor for unauthorized access or activity on your account.
• Legal Compliance: Comply with applicable laws, regulations, and legal processes, such as court orders or government requests.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with third parties under the following circumstances:

Service Providers

We may work with third-party companies to support our business operations. These trusted partners are bound by contracts to protect your information and use it only as necessary to provide the following services:

• Payment Processing: Handle payments securely on our behalf.
• Shipping and Delivery: Coordinate the packaging and delivery of your orders.
• Marketing Assistance: Help manage and deliver our promotional communications and analyze their effectiveness.
• Website Analytics: Track and analyze Website performance and user interactions to improve user experience.

Legal Obligations and Protection of Rights

We may disclose your information if required by law or in the good faith belief that such action is necessary to:

• Comply with Legal Processes: Meet legal obligations, such as responding to subpoenas, court orders, or government requests.
• Enforce Our Policies: Protect and enforce our Website’s terms of use and other agreements.
• Protect Our Rights: Defend against legal claims, protect our rights, or ensure the safety of our users, employees, and affiliates.

Business Transfers

If Infinity Gadgets is involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction. In such cases, we will notify you before your information becomes subject to a different privacy policy.

4. Your Choices

We respect your right to manage your personal information and offer several options:

Marketing Communications

• Opting Out: You may unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of the email or by updating your account preferences.
• Updating Preferences: In your account settings, you can manage which types of communications you would like to receive.

Accessing and Updating Your Information

• Account Access: You can access, review, and update most of your personal information directly through your account settings on our Website.
• Deletion Requests: If you wish to delete your account, please contact us at infinitygadgets@gmail.com, and we will assist with your request.

5. Security of Your Information

We take reasonable precautions to protect your personal information. Our security measures include:

• Encryption: We use encryption protocols to protect sensitive information, such as payment details, during transmission.
• Access Controls: Only authorized personnel have access to personal data, and access is restricted based on roles and responsibilities.
• Third-Party Security: We work with service providers who also implement robust security measures to protect your information.

However, please remember that no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security, and you are responsible for maintaining the confidentiality of your account credentials.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to personalize your experience on our Website and analyze how you interact with it:

Types of Cookies Used

• Necessary Cookies: These cookies enable core functionality, such as page navigation and access to secure areas of the Website.
• Performance Cookies: Collect information on how users interact with the Website, helping us improve performance.
• Functional Cookies: Allow the Website to remember your preferences for a more customized experience.
• Marketing Cookies: Track browsing activity to deliver targeted advertisements relevant to your interests.

Managing Cookies

You can manage or delete cookies through your browser settings. Note that disabling certain cookies may affect your browsing experience and limit some Website features.

7. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect or store personal information from children under 13. If you believe that your child has provided personal information to us without your consent, please contact us, and we will promptly delete any such data.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update the policy, we will post the revised version on our Website, along with the "Last Updated" date. We encourage you to periodically review this Privacy Policy to stay informed about how we protect your information.

10. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please reach out to us:

• Email: infinitygadgets@gmail.com
• Phone: 83685 11881, 83685 31993
• Business Hours: Monday–Saturday, 9:00 AM to 10:00 PM (Local Time)

This Privacy Policy provides a comprehensive overview of how Infinity Gadgets collects, uses, and protects your information. We are committed to safeguarding your privacy and building a trustworthy relationship with every customer. Thank you for trusting us with your personal information.